Facilities Checklist for a Commercial Water Loss in Aurora

While water is still moving

Safety and stopping the source come before anything else.

Move people away from wet floors, falling ceiling tiles and electrical equipment
Close the nearest valve; if it is a fire sprinkler, have a qualified person close the control valve and notify the alarm monitoring company
Shut off power to affected circuits from a dry location, or call the electric utility
Call 911 if there is fire, smoke, a gas odor, sparking or an injury
Alert tenants or departments on the same floor and the floor below
Start taking photos and video before anything is moved

These are the steps that protect records, equipment and the claim.

Fill in names and contacts for your building ahead of time. Roles vary by lease and management agreement.
Task	Usual owner	Notes for your building
Shutting off water and sprinkler valves	Building maintenance or engineer	Know where valves are; label them
Fire protection impairment notice	Property manager or fire protection contractor	Ask about fire watch requirements
Electrical shutoff and inspection	Maintenance plus a licensed electrician	List which panels serve each suite
Tenant notifications	Property manager	Written notice with time and scope
Extraction and drying	Restoration contractor hired by owner or tenant	Settle who hires before anything is signed
Tenant contents and IT	Each tenant	Tenants' own insurers usually cover contents
Insurance notice	Owner and each tenant separately	Keep claim numbers in one place

Can you document each tenant space separately, with its own photos, readings and equipment counts?
How will you work around business hours, secure areas and occupied suites?
What is the plan for ceiling tiles, carpet tile and wall bases in each area?
How will equipment be powered without overloading tenant circuits?
Who receives the daily drying log, and in what format?

General information for Aurora, not a quote or professional advice. In an emergency, call 911.