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General patterns only. Your lease controls, and Colorado landlord-tenant law sets minimums, so check both.
- IfWater is actively flowingAnyone present should close the nearest shutoff and protect people and power first; then notify the landlord or manager immediately.
- IfThe leak is from building plumbing, the roof or an appliance the landlord suppliedRepair and water removal are usually the landlord's responsibility.
- IfThe leak was caused by tenant misuse or negligenceThe landlord may still handle repairs but may seek reimbursement; the tenant's liability coverage may respond.
- IfYour belongings are damagedThose are generally covered by the tenant's renter's policy, if any, not the landlord's policy.
- IfThe unit is not livableAsk the landlord in writing about repairs, rent and temporary housing; a renter's policy may cover additional living costs.
Typical split of tasks
| Task | Renter | Landlord or manager |
|---|---|---|
| Report the leak | Promptly, in writing as well as by phone | Acknowledge and log the report |
| Stop the water | If safe and possible | Arrange plumber and shutoff |
| Hire water removal and drying | Usually not | Usually yes for the structure |
| Document belongings | Yes, with photos and a list | Not usually |
| Insurance | Renter's policy for contents and living costs | Property policy for building |
| Grant access for drying | Cooperate with reasonable notice | Give notice as the lease and law require |
Why writing things down matters
Water disputes between tenants and landlords usually come down to timing. When was the leak reported? When did someone respond? How long did drying equipment run? Text messages and emails create a timeline that phone calls do not. A renter who reported a slow drip under the sink weeks before a cabinet floor gave way is in a very different position from one who never mentioned it.
For landlords, prompt extraction and documented drying protect the building and reduce the chance of later complaints about odor or mold. Leaving a tenant to deal with wet carpet in a unit is rarely cheaper in the end.
Questions a renter can ask the landlord
- Who is coming to remove the water and dry the unit, and when?
- Will drying equipment run in my unit, and for how many days?
- Will you share the drying readings so I know the unit is dry?
- How will rent be handled if part of the unit cannot be used?
General information for Aurora, not a quote or professional advice. In an emergency, call 911.